FAQ
Frequently Asked Questions
How much does it cost to move a piano?
It depends on the type and size of the piano, the distance of the move, and the stairs at each address: how many steps, and whether the staircase is straight or spiral. Call us with those details and we'll give you a free estimate over the phone, usually within minutes.
Do you move all types of pianos?
Yes. We move grand, baby grand, upright, console, spinet, studio, antique and digital pianos, each with the right equipment and care.
How do you keep my piano safe during the move?
Every piano is wrapped in thick padding and strapped to a dolly or piano board. Our team is skilled at tight spaces and stairs, and we protect your floors and walls along the way.
Do I need to prepare my piano before the move?
Just remove anything sitting on the piano, like sheet music or decorations, and close the lid. We'll take care of the rest, including taking the legs off a grand if needed.
How long does it take to move a piano?
Most local moves take a few hours or less. Grands, long staircases and longer distances take more time, and we'll give you a time estimate when you book.
Can you move my piano in bad weather?
Yes. We take extra care to protect your piano from rain, snow and cold during the move.
Do you offer piano tuning services?
Yes, we can arrange piano tuning by appointment for an additional cost. Let us know and we'll set it up.
What areas do you service?
We serve Ottawa and the surrounding area, including Gloucester, Kanata, Nepean, Cumberland, Goulbourn, Osgoode Township and Rideau. We also take on longer moves within Ontario.
How do you move a piano up or down stairs?
The piano is wrapped and strapped to a board or stair dolly, and the crew moves it one step at a time with one person controlling the weight from below. We protect the stairs, railings and walls before we start.
How many movers will you send?
Most uprights take two experienced movers. Grands, long or narrow staircases, and heavy antiques may need more. We plan the crew size when we quote.
Do you move pianos outside Ottawa?
Our focus is Ottawa and the surrounding area, but we do take on longer moves within Ontario. Call us with the destination.
How long can I store my piano?
As long as you need, from a few weeks during a renovation to months or longer between homes.
Is the storage climate-controlled?
Yes. Our warehouse is climate-controlled to protect pianos from Ottawa's swings in temperature and humidity.
What happens to the old piano?
We take it apart so the wood, metal and cast-iron plate can be recycled wherever possible, instead of sending the whole piano to landfill.
Ready to move your piano?
Call us for a free estimate. Most quotes take just a few minutes over the phone.